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Privacy policy

Profiltek ("we," “us”, “our”) are committed to protecting and respecting your privacy. This Privacy Policy sets out how Profiltek collects, uses and shares information that identifies you or is associated with you (“Personal Information”). is a website operated by Profiltek Spain, S.A. (“we”, “our”, “us”). We are registered in Spain under company number A-46624037. Our registered office is at Ctra. Nacional 340, Km 938 C.P. 46510 Quartell, Valencia, Spain

Profiltek Spain, committed to maintaining the data provided by our users in maximum confidentiality and not supplying them to third parties, in accordance with the principles of personal data protection of LORTAD (Organic Law 15/1999, of the 13th December). As specified in this law, and with the aim of guaranteeing the protection and privacy of their personal data, Profiltek Spain, S.A. reports that the data with which we are provided will be incorporated into an automated data file conveniently registered with the Data Protection Agency. his personal data will be used exclusively for sending information and publicity about offers and promotions, offering the services and recommendations of Profiltek Spain, S.A. and will not be given to third parties, except for companies directly linked to Profiltek Spain, S.A. and the official distributors of Profiltek in your area for the purposes indicated in the form that the user fills out. Profiltek Spain, S.A. is responsible for this file, and you can contact them in writing to exercise your right to access, rectification, cancellation and opposition at the address Crta. Nacional 340 Km. 938 46510 Quartell (Valencia) Spain, or by email at

By using and accessing (the site), you agree to the use of your Personal Information as described in this Privacy Policy. You should also be aware that we use cookies to store and access information whilst providing the site. You can find out more about our use of cookies in our Cookie Policy.

We collect the categories of information described below when you use the site.
A. Information you provide
We collect information from you when you voluntarily submit information to us or the site. This can include information you provide when you purchase a product on the site, complete a form, communicate with us using email or other methods or take other actions relating to the site (such as when you answer questions or provide feedback about the products you have purchased). Information we collect directly from you includes: o Information you give us: such as name, email address, telephone number, delivery address; o Comments and opinions to us: such as submissions through the site, telephone, electronic mail and regular mail or post comments, content or messages to us through a third party website where we have a profile or presence (such as Facebook and Twitter). o Preferences that you set on the site: such as notifications you wish to receive.
B. Information about how you use the site
We collect data about how you use the site such as the pages and links you access, the time you access the site and duration you are on it, the webpage you come to the site from or go to after leaving the site, selections and choices you make when using the site.
C. Information about how you connect to the site
We collect data about the computer or other electronic devices (“device”) you use to connect to the site such as details about the type of device (which can include unique device identifying numbers), its operating system, browser and applications connected to the site through the device, your Internet service provider or mobile network, your IP address and your devices telephone number (if it has one).
D. Information about your location
We do not collect information about your actual location, other than an approximate location (usually no more precise than city level) which can be determined from your IP address.
E. Information provided by other organisations
Other organisations may provide us with information that we associate with you where they are lawfully permitted to share it, such as contact details, demographic data, or Internet navigation information.

The information we collect may be used for a number of different purposes. We do not use all information for all purposes. The table below sets out the categories of information we collect and the specific purpose each category is used for.
1. To manage your account, to fulfil your orders, process product payments and provide the features of the site
2. To validate and keep your Personal Information accurate
3. To present and tailor content in the most effective manner for you and your device
4. For troubleshooting, data analysis, testing, research, improving the site and developing new products and features
5. To notify you about changes to the site or address queries you have in relation to the site
6. To predict information that may be of interest to you and send related messages to you in accordance with your marketing preferences
7. To deliver advertising on the site and third party websites and measure or understand the effectiveness of ads you and others see on the site
8. To protect our rights or property or the rights property of others, detect and investigate illegal activities and breaches of any agreement we have with you Information
Information CollectedPurpose used for

Information you provide

Information about how you use the site

Information about how you connect to the site

Information about your location

Information provided by other organisations

Purposes 1 – 6 and 8

Purposes 1, 3, 4, 6, 7 and 8

Purposes 1, 3, 4, 6, 7 and 8

Purposes 1, 3, 4, 6 and 8

Purposes 2, 6, 7 and 8

Email and SMS - From time to time we may contact you by email and/or SMS with information about our products and services.
Please send an email to requesting that you would like to unsubscribe from any commercial or marketing communications we send. 5.

We or our advertising partners may show advertisements to you on the site or on other websites.
To do this we or our advertising partners may collect information about how you use the site or the types of other web pages, content and ads you, or others who are using the device you connect to this site, interact with, visit or view. The information collected might also include the IP address of the device you connect to the site.
We or our advertising partner use the information that is collected to make sure adverts you see either on the site or other websites or apps (where our partner has advertising space) are more relevant to you.
The techniques our advertising partners use do not use obvious identifying information such as name, address, email address or telephone number. The information collected is used to recognise the device you are using but not to identify you as a named individual.
Typically cookies and similar technologies are used to provide this type of advertising. You can find out more about cookies and how to manage their use by reading our Cookies Policy. You can also find out more about this type of advertising from

We may share your Personal Information with the following parties:
A. Companies in the same group of companies as us – our subsidiaries (i.e. any organisation we own or control) or our ultimate holding company (i.e. any organisation that owns or controls us) and any subsidiaries it owns. These companies will only use your Personal Information in the same way as we can under this Privacy Policy.
B. Service providers – third parties who provide a service to us. These third parties will only be allowed to use your Personal Information in accordance with our instructions and will be required to keep your information secure.
C. Law enforcement, regulators and other parties for legal reasons – third parties who we are under a legal obligation to disclose your Personal Information to or who we need to disclose your Personal Information to protect our rights, property or safety or the rights, property or safety of others, detect and investigate illegal activities and breaches of any agreement we have with you.
D. Buyers of our business – buyers of Profiltek Spain S.A. or any of its assets may have your Personal Information disclosed or transferred to them as part of the sale.

We do not disclose information about identifiable individuals to anyone else except as set out above. We may provide third parties with aggregate statistical information and analytics about users of the site but will we make sure no one can be identified from this information before we disclose it.

A. Timeframe – your Personal Information will be kept by us for as long as is reasonably necessary for use to process any purchases you make, maintain any account you have with us or keep you informed of our products. Your Personal Information will also be kept for a reasonable period of time after this so that we can complete any activities that it is being used for or where we have a need to retain your Personal Information for legal reasons. Following this period we will either delete the information or change it to a form that does not identify you.
B. Cookies and local storage – we may store information (which may include Personal Information) locally on your device using cookies and other browser and application storage methods. For further information please see our Cookies Policy.
C. Transfers outside of the EU – the Personal Information we collect may be transferred to and stored in countries located outside of the EU. Some of these jurisdictions offer differing levels of protection in respect of personal information and may, in certain instances, be less protective than the level of protection guaranteed in the EU. We will take all reasonable steps to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.

If there is information we hold about you that you would like to access, please contact us using the contact details set out in the “Contacting Us” section below. Please provide as much information as you can about the information you are looking for and we will be happy to try and provide it.

The site may, from time to time, contain links to and from third party websites of our partner networks, advertisers, partner merchants, retailers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

We may update this Privacy Policy from time to time and so you should review this policy periodically. When we change this Privacy Policy in a material way, we will update the “last modified” date at the bottom of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email, or by placing a notice on the site. The fact that we may send notices to you will not stop you from being able to opt out of types of contact for marketing purposes as described in this Privacy Policy.

Questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to our customer support team

This Privacy Policy was last modified on 15/10/2013

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